Privacy Policy

Effective Date: January 3, 2025

This Privacy Policy describes how MDI CONSULTS (“MDI,” “we,” “our,” or “us”) collects, uses, stores, and discloses your personal information when you access or use our websites, services, communications, or any interaction with our brand across the world.

By using any of our services or engaging with us online or offline, you consent to the practices described in this policy.

1. Who We Are

MDI CONSULTS is a global branding, digital strategy, and consulting firm headquartered in Nigeria, offering services to clients and partners worldwide. Our operations, clients, and digital infrastructure span multiple countries and regions.

2. Information We Collect

We collect both personal and non-personal data including but not limited to:

Identity Information: Name, company name, designation, email address, phone number.
Technical Data: IP address, browser type, device ID, location data.
Financial Data: Billing address, payment method (when necessary).
Communication Data: Emails, chats, client requests, consultation records.
Usage Data: How you interact with our website, campaigns, platforms, and content.

3. How We Use Your Information

We use your information for:

Providing, managing, and improving our services
Client onboarding, communication, and contract fulfillment
Internal analysis and business development
Marketing and promotional communication (only with your consent)
Legal and regulatory compliance
Security and fraud prevention

4. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data with:

Trusted third-party vendors and partners for service delivery
Legal authorities when required by law or to protect our rights
Internal MDI team members across regions to deliver coordinated services

All third parties are required to maintain confidentiality and use your data only as instructed.

5. International Data Transfers

As a global company, we may transfer and process your data in countries outside your residence. These countries may have different data protection laws, but we ensure adequate safeguards are in place, including contractual clauses and security frameworks.

6. Data Security

We implement strict security measures including:

Encryption and SSL protection
Firewalls and secure servers
Limited access based on job roles
Routine backups and monitoring

However, no digital transmission is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

Access to your personal data
Request correction or deletion
Withdraw consent
Object to processing
Data portability

You may exercise your rights by contacting us at contact@mdiconsults.com.

8. Retention of Data

We retain your information as long as needed to:

Fulfill the purpose for which it was collected
Comply with legal, tax, and accounting requirements
Protect and defend our legal rights

9. Use of Cookies and Tracking

Our website uses cookies and tracking technologies to enhance user experience and analyze performance. You can control cookies via your browser settings.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by the “Effective Date” at the top. We encourage you to review it regularly to stay informed.

12. Contact Us

For any privacy-related inquiries, contact us at:
📧 info@mdiconsults.com
🌍 www.mdiconsults.com